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How to fix Brother Printer Replace Drum Error
If you own a Brother printer, you may have encountered the "Replace Drum" error message on your printer display. This error occurs when the printer's drum unit has reached the end of its lifespan and needs to be replaced.
- Expired Drum Unit: The most common cause of the "Replace Drum" error is that the drum unit has reached the end of its lifespan. Over time, the drum unit can become worn out, resulting in poor print quality, including streaks or spots on the printed page.
- Incorrect Installation: If the drum unit is not installed correctly, it can cause the "Replace Drum" error. It's essential to follow the installation instructions carefully to avoid installation issues.
- Dirty Corona Wire: The corona wire in the drum unit can become dirty over time, resulting in poor print quality and the "Replace Drum" error.
- Replace the Drum Unit: The most effective solution to the "Replace Drum" error is to replace the drum unit. Brother recommends replacing the drum unit after every three to four toner cartridge replacements or approximately every 12,000 pages, whichever comes first. You can purchase a new drum unit from Brother or a third-party supplier.
- Check Installation: If the drum unit is installed incorrectly, it can cause the "Replace Drum" error. Double-check the installation instructions and ensure that the drum unit is installed correctly.
- Clean the Corona Wire: If the corona wire in the drum unit is dirty, it can cause the "Replace Drum" error. To clean the corona wire, refer to your printer manual for instructions. It's important to use a clean, lint-free cloth to avoid damaging the corona wire.
- Reset the Drum Counter: After replacing the drum unit, you need to reset the drum counter to ensure that the printer recognizes the new drum unit. Refer to your printer manual for instructions on how to reset the drum counter.
- Contact Brother Printer Customer Service: If none of the above solutions work, it's recommended that you contact Brother Printer customer service for further assistance. They can help you diagnose the issue and provide further guidance on how to resolve the "Replace Drum" error.
The "Replace Drum" error on your Brother printer can be caused by an expired drum unit, incorrect installation, or a dirty corona wire. By following the solutions listed above, you can resolve the issue and get your Brother printer running smoothly again. If the problem persists, don't hesitate to contact Brother Printer customer service for further assistance. They have a team of experienced technicians who can help you diagnose and resolve the issue.