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How Do I Fix the Samsung Paper Jam Error
Cause: The error is caused by scraps of paper left inside the Samsung machine.
Solution: Furthermore, if you own a Samsung printer, you can follow the step-by-step instructions below:
- First and foremost, turn off your Samsung printer completely.
- Remove all cables and power cords from your Samsung printer.
- You must also unplug the power cords from the main power supply.
After you have completed the preceding steps, you must proceed to the following:
- To begin, go to settings and cancel all of the printing jobs that are currently in the queue. This must be done before turning off your printer.
- Before proceeding, you must wait at least 10-15 minutes for your printer to cool down and become completely idle.
- You can now open the printer cover to get a better look inside your Samsung printer.
- Because paper jams can occur in printer paper feeds, you must open the paper tray.
- To see inside the Samsung printer clearly, you must remove the paper tray.
- If you find any paper stuck inside, carefully remove it without leaving anything behind.
- To be sure, inspect the entire printer from the inside.
- You can now re-stack the paper into your tray.
To check for paper jams the other way around, do the following:
- You must first open the back access door or duplexer.
- By carrying out the preceding step, you will be able to take care of two things: First, inspect the roller and remove any paper jams.
- If you find any pieces of paper, gently remove them.
- Second, you will have access to the rollers within the printer, and if they appear dirty, you must clean them.
- Using a damp towel, clean the debris of paper and foreign particles that has accumulated there.
- Also, ensure that the rollers turn freely. Use no force to move them.
- You must now ensure that your door is properly closed.
- Because improper door closing can cause the papers inside the machine to be skewed.
- You can now activate your printer and print a test page.
If you have not resolved your problem, please contact us and feel free to seek the assistance of our experts.
For more information on why your Samsung printer is not printing, please call us at +1 (855) 460-7382.
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