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Two-side printing does not take place : causes and solution

1 Posts
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Aliana Jack
Posts: 329
Topic starter
Prominent Member
Joined: 9 months ago

If your Toshiba printer is not performing two-sided printing, also known as duplex printing, it could be due to a number of reasons. Duplex printing allows you to print on both sides of the paper, which saves paper and is more environmentally friendly. 

Causes :

  1. Unsupported Paper Type: If your Toshiba printer does not support the type of paper you are trying to print on, it may not perform duplex printing. Some printers can only perform duplex printing on certain types of paper, so it's important to check the printer manual to make sure you are using the right type of paper.
  2. Outdated Printer Driver: An outdated or corrupted printer driver can cause duplex printing issues on your Toshiba printer. It's important to keep your printer drivers up-to-date to ensure that the printer functions properly.
  3. Duplex Printing Not Enabled: In some cases, duplex printing is not enabled in the printer settings. This means that the printer is not set up to print on both sides of the paper.
  4. Printer Hardware Malfunction: If none of the above solutions work, there may be a hardware malfunction that is preventing your Toshiba printer from performing duplex printing.


Solutions :

  1. Check Paper Type: Check the printer manual to make sure that your Toshiba printer supports the type of paper you are using. Some printers only support certain types of paper for duplex printing. If the paper type is not supported, try printing on a different type of paper.
  2. Update Printer Driver: Update the printer driver to the latest version. Go to the Toshiba website to download and install the latest driver for your printer model. Restart your computer and try printing again.
  3. Enable Duplex Printing: Make sure duplex printing is enabled in the printer settings. To do this, go to the printer settings and select the option for two-sided printing. If you cannot find this option, refer to the printer manual or contact Toshiba Printer customer service for assistance.
  4. Check Printer Hardware: If none of the above solutions work, check the printer hardware for any malfunctions. Check the paper tray, printer rollers, and any other moving parts to ensure they are working properly. If you suspect a hardware malfunction, contact Toshiba Printer customer service for further assistance.
  5. Contact Toshiba Printer Customer Service: If you have tried all of the above solutions and your Toshiba printer is still not performing duplex printing, it may be time to contact Toshiba Printer customer service. They have a team of experienced technicians who can help diagnose and resolve the issue. They can also provide you with additional support if needed.


Conclusion :

There are a number of reasons why duplex printing may not be functioning on your Toshiba printer. By checking the paper type, updating the printer driver, enabling duplex printing in the printer settings, and checking for hardware malfunctions, you can usually resolve the issue. If you need additional support, don't hesitate to contact Toshiba Printer customer service for further assistance.