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Xerox Printer Error Code 024-360 : Causes and Solution

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Aliana Jack
Posts: 329
Topic starter
Prominent Member
Joined: 9 months ago

Causes :

  • Incorrect Print Driver: Using the incorrect or outdated print driver can cause compatibility issues and trigger the error code.
  • Network Connection Error: Poor network connectivity or a temporary interruption can cause communication errors with the printer.
  • Memory Overload: If the printer's memory is overwhelmed, it may result in an error.
  • Faulty Hard Disk: A damaged or corrupted hard disk can cause communication errors between the printer and the computer.
  • Outdated Firmware: Running an outdated firmware version on the printer can cause compatibility issues and trigger the error.


Solutions :

  • Verify and Update Print Driver: Make sure you have the latest print driver installed for your Xerox printer. You can download the updated drivers from the Xerox website.
  • Check Network Connectivity: Verify that your network connection is stable and that the printer is connected to the network properly.
  • Clear Printer Memory: Try clearing the printer memory by restarting the printer.
  • Replace Hard Disk: If the hard disk is damaged, consider replacing it with a new one to resolve the error.
  • Update Printer Firmware: Ensure that your printer firmware is up to date by checking for updates on the Xerox website.


Conclusion :

If the above solutions do not resolve the error, it is recommended to seek assistance from Xerox printer support services. They can provide you with professional support and further troubleshooting steps to resolve the error.