123 HP Printers Paper Jam Fixed


Why does my HP printer keep paper jamming? Are you experiencing frequent paper jams with your HP printers? This is a common issue that is asked by many users frequently. HP printers are excellent, but still they are not safe from paper jams. This problem is generic to all the printers irrespective of the brand. However, it need to be fixed immediately to keep your print machine working fine all the time. In this section, we are going to describe some useful tips and methods, which can troubleshoot your 123 HP Printers Paper Jam issues with all HP OfficeJet and LaserJet printer models. These solutions are compatible with all the models.

Follow These Steps To Resolve 123 Hp Printer Paper Jam

1: Clean the Paper Jam

Whenever you face a paper jam issue with your HP printer, you should first try the following method to remove the paper jam instantly.

Step 1: Turn off the printer first and unplug the power cord from the electrical outlet.

Step 2: Next, turn the dial on the rear access door in a counter-clockwise direction, and then pull the door towards you.

Step 3: Now, clean the pressure rollers with a lint-free cloth lightly moistened with filtered water.

Step 4: You should wait for 10 minutes so that the rollers get dry.

Step 5: From the rear access door, try to remove any jammed paper.

Step 6: If the jammed paper cannot be removed from the rear access door, carefully remove it from the front of the printer.

Step 7: After that remove any remaining paper from the input tray.

Step 8: Look for any paper that is damaged or crumpled and discard it, if found, and then re-stack and reload the paper into the input tray.

Step 9: Now, reinstall the rear access door.

Step 10: Finally, reconnect the power cord to the printer, and then turn it on.

When finished with the above steps, try to take a print with your printer and if the issue persists, continue to the next step and fix the issue.

2: Clear the Printer of any Debris

Removing debris from the printer may resolve the paper jam issue in most cases. So, try it using the following steps:

Step 1: Start checking for any debris inside the printer that might be causing paper jams.

Step 2: Then, turn off the printer and unplug the power cord from the electrical outlet.

Step 3: Now, remove any paper from the input tray.

Step 4: Open the rear access door, and then clean the paper feed rollers using a lint-free cloth lightly moistened with filtered water.

Step 5: Now, wait for 10 minutes so that the rollers can get dry.

Step 6: Then, reinstall the rear access door.

Step 7: Open the ink cartridge access door.

Step 8: Inside the printer, there are four small metal pressure rollers on the main feed roller. Carefully remove any debris you see on the rollers.

Step 9: Close the ink cartridge access door, and then load paper into the input tray.

Step 10: At last, reconnect the power cord to the printer and then turn it on.

If the issue resolves, you can take a printout with ease. And, if the problem remains the same, you should seek another method which may be causing the paper jam with your machine.

3: Clean the Paper Feed Rollers Manually

Sometimes, dust particles, small pieces of paper and other debris might accumulate on the paper feed rollers which can cause paper jams. Cleaning them occasionally may stop paper jam issues. If you are facing the same issue, follow the instructions below:

Step 1: First of all turn off the printer, and then disconnect the power cord.

Step 2: Then, raise the input tray.

Step 3: Look down through the open input tray and find the grey paper pick rollers. You may use a flashlight to see clearly.

Step 4: Dampen a long cotton swab with water, and then squeeze to remove excess water from the swab.

Step 5: Press the swab against the rollers and rotate them upward with your fingers. Apply a moderate amount of pressure to remove dust or dirt build-up.

Step 6: Now, allow the rollers to dry for 10 or 15 minutes.

Step 7: Eventually, reconnect the power cord to the rear of the printer, and then turn on the printer.

If the above steps were followed correctly, the paper jam issue must have been fixed. In case, it is not, go for the next one.

4: Use an Automated Tool to Clean Page Smears

Cleaning the page smears with an automated utility can help clear paper jams.

Step 1: Make sure that you have loaded your printer with plain white paper.

Step 2: On the printer control panel, swipe the display to the left, and then touch Setup.

Step 3: Then, touch “Tools”.

Step 4: Now, “Swipe up” on the display, and then touch “Clean Page Smears”.

Step 5: The printer slowly feeds a blank page.

Step 6: Finally, wait for the printer to eject the blank page.

Now, take the print. Still showing a paper jam issue. Error is not fixed yet. Go to the next step.

5: Clean the Printer Rollers

Cleaning the printer rollers can also help you in doing away with the 123 HP paper jam error. Below we have explained a 6-step procedure to clean them in the right way. 

Step 1: First of all turn off the printer, and then disconnect the power cord.

Step 2: Now, remove all papers from the input tray.

Step 3: And then press the “Down arrow” to select “Settings” and press “Ok”.

Step 4: Press the “Down arrow” to select “Tools”, and press “Ok”.

Step 5: Now, select “Clean paper feed” and press “Ok”.

Step 6: Wait until the printer stops the cleaning process completely before you continue.

 Now try to print. If you are unable to take the print, then try resetting your device.

6: Reset your HP Printer

Erratically, you may see a 123 HP Printers Paper Jam error even though there is no jammed paper inside the printer. It is termed a false paper jam. You may reset the printer on such occasion to clear a false paper jam error, and then try to print again.

Step 1: With the printer turned on, disconnect the power cord from the printer.

Step 2: And, unplug the power cord from the power source.

Step 3: Wait for 60 seconds.

Step 4: Then, reconnect the power cord both to a wall outlet and to the printer.

Resetting the print machine to fix false paper jams is the proven solution tried by maximum users. However, certain situations may differ and you may not get out of this technical issue even after trying it correctly. So, ultimately, you have to bring your printer to the service center or may get it replaced completely.

7: Get your Printer to Service Centre

We are advising you to service or replace your HP product if the issue persists after completing all the preceding steps. If you choose to get your device repaired, a repair fee might apply for out-of-warranty products.

Contact Hp Printer Support Team

Technical Problems can come anytime and that problem may hamper your task putting you a delay in your work. At that moment, an expert’s suggestion and help are essential to get rid of the problem as soon as possible. Call us at 123.hp.com/setup or printersupportfaq.com to chat with experts who can identify the real cause of paper jam issues in a minimum time and suggests the right solution for every cause of the problem.   

So, whenever the problem 123 HP Printers Paper Jam with your printer device with anybody at any point of time, no matter how complicated it is, remember, there is always support behind you, who are exceptionally good at troubleshooting intricate problems very well. Apart from contacting at printersupportFAQ website, we suggest our customers visit HP’s official website to take help and support from experts with a 24/7 service team. 

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